Privacy Policy

Providing personal data as well as consent to their processing are completely voluntary. All personal data provided to us are processed only to the extent and for the purpose for which you have given your consent. In the event that you decide not to provide us with the data necessary to process the order and you do not consent to their processing, unfortunately we will not be able to process your order.

Please remember that you have the right to update or completely delete your personal data at any time. You can do it yourself or with our help, which we will gladly provide.

Our company adheres to a restrictive personal data security policy. Your personal data is safe with us and we make every effort to ensure that this level is higher and higher every year. We believe that reading our privacy policy will allow you to feel safe and enjoy shopping at veoveo.pl

I. Personal Data Administrator

The administrator of personal data of veoveo.pl (hereinafter ADO), i.e. responsible for ensuring the security of your personal data, is:

Veoveostore.com. Online Store

ul. Ozimska 184 lok 12

45-310 Opole

NIP 7551586258, REGON 160359004

II. Personal data protection system

PDA applied technical and organizational measures to ensure the protection of processed data in accordance with the requirements set out in the applicable provisions on the protection of personal data. In particular, the following were taken into account: the regulation of the Minister of Internal Affairs and Administration of 29 April 2004 on the documentation of personal data processing and technical and organizational conditions to be met by devices and IT systems used to process personal data (Journal of Laws No. 100, item . 1024); guidelines of the Inspector General for Personal Data Protection; Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC.

The most important elements of the personal data protection system applied include:

SSL certificate, which guarantees that communication between your computer and veoveo.pl is encrypted with a 256 bit key.

We collect and process only the necessary personal data for the shortest possible time, and you must give separate consent for each activity not related to the implementation of the sale and purchase agreement.

Only authorized and trained persons in the field of personal data protection have access to your personal data, who guarantee their security.

The veoveo.pl IT system and internal company procedures meet all standards of personal data protection.

ADO thus fulfilled all the obligations provided for by law in the field of personal data protection.

III. Personal data, purpose and duration of storage

A. Registration

During registration, please provide the data necessary to set up an account at veoveo.pl, thanks to which you do not have to waste time refilling the entire order form with each subsequent purchase. By registering, you save time and money, because registered customers participate in the loyalty program and receive discounts for previously made purchases.

After logging in, a registered customer can also verify the status of the order placed and the history of purchases made. A registered and logged-in customer may at any time independently correct, complete or delete data from veoveo.pl.

During registration, please:

name and surname - necessary for us to later issue a sales document and address the package;

address (street, house number / or house and apartment number, zip code and city) - necessary for us to address the parcel later;

e-mail - necessary for logging in and communication related to the use of veoveo.pl;

telephone number - necessary in the case of selecting certain delivery methods (required by carriers)

The data is stored for a period of 5 years from the last login.

B. Placing an order

When placing an order, please provide us with the data necessary to process the order, which in the case of registered and logged in customers are partially collected automatically from the data provided during registration.

When placing an order, please provide:

name and surname or name of the company / institution - necessary to issue a sales document and address the package;

address (street, house number / or house and apartment number, zip code and city) - necessary to address the parcel;

e-mail - necessary for communication related to the implementation of the order;

telephone number - necessary in the case of choosing some delivery methods (required by carriers).

If, when placing an order, the Customer chooses a delivery to an address other than the address indicated during registration or placing an order, please also provide:

name and surname or name of the company / institution 

i - necessary for us to address the parcel;

address (street, house number / or house and apartment number, zip code and city) - necessary to address the parcel;

telephone number to the recipient of the shipment - necessary in the case of choosing some delivery methods (required by carriers).

If, when placing an order, the Customer chooses to issue a sales document for data other than those indicated during registration or placing an order, please additionally provide:

name and surname or name of the company / institution - necessary to issue a proof of sale;

address (street, house number / or house and apartment number, zip code and city) - necessary to issue a proof of sale;

The data provided when placing the order are processed by veoveo.pl and the following entities to the extent specified below:

name and surname, address, telephone number, e-mail address indicated as the delivery address are provided to shipping companies in the form of a label / consignment note which is also an order for delivery of the shipment depending on the selected type of shipment:

Poczta Polska SA with its seat in Warsaw (KRS: 0000334972, NIP: 525-000-73-13)

InPost Paczkomaty Sp. z o.o. With headquarters in Krakow (KRS: 0000255841, NIP: 679-289-50-61)

name and surname, address, tax identification number indicated as the data to which the sales document is to be issued are transferred in the form of a sales document to the accounting system:

Accounting Office, Małgorzata Tul, NIP 7541851351

BaseLinker Sp. z o.o. sp. k. NIP number 8971873396
In the case of using an external payment system, all data provided after switching to the payment operator's website remain registered only in its database and are in no way available or stored by veoveo.pl.

veoveo.pl cooperates with the following payment operators:

Dotpay.pl - electronic payment operator

Blue Media S.A - electronic payments operator
The data is stored for a period of 5 years from the end of the calendar year following the year in which the sales document was issued, in accordance with the relevant regulations governing the storage time of accounting documents.

C. Marketing

If you subscribe to the newsletter and agree to receive it in the registration or ordering process, please only provide your e-mail address to which commercial information from veoveo.pl will be sent, from which you can unsubscribe at any time by logging into your veoveo account .pl or by clicking the unsubscribe link in the footer of each newsletter.

The e-mail address is transmitted and processed solely for the purpose of sending e-mails to:

Vercom Spółka Akcyjna with its registered office in Poznań (KRS: 0000535618, NIP: 7811765125) of the EmailLabs service operator

ETK Sp. j, Wałbrzych KRS: 0000348556 NIP, 886-294-16-15, operator of the RedCart system

Refericon Sp. z o.o. Poznań, Staszica 26/2, NIP: 7831755621

D. Correspondence

In the event that we are provided with personal data that is not necessary for us to perform the contract or a legal obligation, e.g. in correspondence with us, in the withdrawal, warranty or guarantee forms, these data will be immediately deleted or made anonymous and will not be processed.

Therefore, please do not provide us with information and personal data that we do not ask for directly and that are not relevant to the performance of the contract or legal obligation.

IV. Cookies - your personal data that is collected automatically after entering veoveo.pl

Cookie files (so-called "cookies") are IT data, in particular text files, which are stored in the customer's end device at veoveo.pl.pl.

Within veoveo.pl, two basic types of cookies are used: session cookies and persistent cookies. Session cookies are temporary files that are stored on the Customer's end device until logging out, leaving the website or turning off the software (web browser). "Persistent" cookies are stored on the Customer's end device for the time specified in the cookie file parameters or until they are deleted by the Customer.

The following types of cookies are used within veoveo.pl:

"Necessary" cookies, enabling the use of services available under veoveo.pl; e.g. authentication cookies used for services that require authentication;

cookies used to ensure security, e.g. used to detect fraud in the field of authentication within veoveo.pl;

"Performance" cookies, enabling the collection of information on the use of veoveo.pl websites;

"Functional" cookies, enabling "remembering" the settings selected by the customer and personalization of the veoveopl interface;

"Advertising" cookies, enabling the delivery of advertising content to the Customer more tailored to his interests.

In many cases, the software used for 

landing pages (web browser) allows the storage of cookies by default.

In the event that you do not agree to the placement of cookies on your device, you may block their placement by properly configuring your web browser. Information on how to do this can be found in the help files of your web browser. Unfortunately, in the event of blocking cookies from veoveo.pl, we cannot guarantee its correct operation.

If you agree to place cookies on your device, but after completing your visit to veoveo.pl, you would like to delete them, you can do it without risk and information on how to do this can be found in the help files of your web browser.

A. veoveo.pl (server)

The IT system used by veoveo.pl automatically collects in logs data related to the device you use when connecting to veoveo.pl. These data are collected only for statistical purposes and concern: the type of device, operating system, type of web browser, screen resolution, color depth, IP, internet service provider, or the entry address at veoveo.pl and are used only in the optimization process of veoveo.pl in order to ensure the greatest possible comfort of use.

These data are never combined with the data referred to in Part III and are only material for statistical analysis and mechanisms for correcting system errors.

veoveo.pl uses servers from OVH sp.z o.o. with headquarters in Wrocław (KRS: 0000220286; NIP: 8992520556) and store software ETK Sp. j, Wałbrzych KRS: 0000348556 NIP, 886-294-16-15, operator of the RedCart system

These companies do not have direct access to personal data and do not process it in any way.

The data is processed for 24 months from the last activity.

B. veoveo.pl (cookies)

veoveo.pl uses the "cookies" technology, i.e. text files placed on your device, in order to enable veoveo.pl to recognize you and adapt veoveo.pl to your needs.

veoveo.pl uses cookies to:

remembering logging in (the session lasts 30 minutes from the last activity, after which the cookie is deleted);

remembering the contents of your basket (the session lasts 30 days from the last activity, after which the cookie is deleted);

remembering your veoveo.pl display preferences (the session lasts 30 days from the last activity, after which the cookie is deleted);

creating statistics and audience reports on the functioning of veoveo.pl; (the session lasts 30 days from the last activity, after which the cookie is deleted);

personalizing the appearance of veoveo.pl by displaying products that the store's algorithm will indicate as interesting for you based on the products you bought, placed in the basket, searched the store, as well as their authors, producers, category - in a word similar products, but never directly combined with your personal data. (the session lasts 30 days from the last activity, after which the cookie is deleted);

C. Google Analytics (cookies)

Google Analytics uses the technology of "cookies", i.e. text files placed on your device, in order to enable veoveo.pl to analyze the sources of traffic and the manner in which visitors use it.

Google collects on its servers data obtained from the placement of cookies on devices and uses this information to create reports and provide other services related to traffic and internet use.

Google may also transfer this information to third parties if it is required to do so by law or if these persons process such information on behalf of Google.

These data are never combined with the data referred to in Part III and are only material for statistical analysis and mechanisms for correcting system errors.

The data is processed for 12 months from the last activity, after which the cookie is deleted.

D. Google AdWords (cookies)

Google AdWords uses the technology of "cookies", i.e. text files placed on your device, in order to enable veoveo.pl to assess the correctness and effectiveness of advertising activities using the AdWords network.

Google collects on its servers data obtained from the placement of cookies on devices and uses this information to create reports and provide other services related to traffic and internet use.

Google may also transfer this information to third parties if it is required to do so by law or if these persons process such information on behalf of Google.

These data are never combined with the data referred to in Part III and are only material for statistical analysis and mechanisms for correcting system errors.

The data is processed for 12 months from the last activity, after which the cookie is deleted.

E. Cookies from s 

partner servers

veoveo.pl uses scripts and software elements provided and located on the servers of its business partners. Such cookies may contain data necessary for the partner to perform the service provided to veoveo.pl or containing data other than those specified in the privacy policy.

veoveo.pl very carefully selects its business partners, however, it is not responsible for their cookie policy. Therefore, we recommend that you verify each of our partners on your own and decide for yourself whether you want to accept their cookies.

veoveo.pl uses the scripts of the following partners:

1. Google Inc. based in Mountain View (CA, USA)

2. Facebook Inc. based in Menlo Park (CA, USA)

F. VeContact

Email marketing: We share your personal data with external marketing service providers who support us in delivering marketing messages and implementing promotional campaigns, including sending messages reminding you about the products in the basket. One such supplier is Ve Global UK Limited. Ve's privacy policy along with information on how your data is used can be found here.

DA (VePanel)

Digital Assistant: We share your personal data with external service providers who support us in adapting the content presented on the website to your needs, including the selection of products, promotions and offers presented to you. One such service provider is Ve Global UK Limited. Ve's privacy policy along with information on how your data is used can be found here.

V. Privacy policy of veoveo.pl partners' security

veoveo.pl very carefully selects its business partners and also carefully verifies links to other websites posted in veoveo.pl. veoveo.pl is not responsible, however, for the standard and privacy protection policy applied by the owners, operators or administrators of these websites. Therefore, we recommend that you verify each of our partners on your own and decide for yourself whether you want to entrust them with your personal data.

Google - https://www.google.pl/intl/pl/policies

Facebook - https://www.facebook.com/about/privacy/cookies

VI. Disclosure of your personal data

In special situations where the applicable law requires the Personal Data Administrator to provide the collected data to state authorities, veoveo.pl will make such data available.

Except for these situations, your personal data to the extent permitted by law on the basis of separate entrustment agreements, transferred to specific entities only and in connection with the need to perform the contractual or legal obligation of the Personal Data Administrator. The categories of entities that may be transferred data include: advertising agencies, banks, accounting and bookkeeping offices, IT service providers, courier companies, logistics companies, payment institutions, carriers.

In the event of such transfer, the Personal Data Administrator concludes appropriate entrustment agreements with these entities, guaranteeing the highest standard of protection and maintaining the confidentiality and security of personal data, as well as their use only for the purpose of fulfilling the contractual or legal obligation of the Personal Data Administrator.

VII. Change of veoveo.pl privacy policy

veoveo.pl reserves the right to change the privacy policy, provided that it is required by applicable law, the technological conditions of yourSklep.pl operation change or the change introduces a higher standard than the minimum required by law.

Veoveo.pl will notify about such a change by e-mail (to the e-mail address provided during registration).

The current text of the privacy policy will always be available at https://veoveo.pl/rodo-polityka-prywatnosci.

VIII. Your rights

In accordance with applicable regulations, you have the right to:

refusal or restriction of the processing of personal data;

object to the processing of personal data;

access to personal data;

rectification or deletion of personal data;

transfer of personal data;

withdraw consent to the processing of personal data;

lodging a complaint to the supervisory body - the President of the Personal Data Protection Office.

These rights are inalienable and may not be restricted. We are always happy to provide you with help and information, and you can exercise some of the above-mentioned rights yourself.

IX. contact

veoveo.pl contacts you using the e-mail address provided, and only in specific situations we use the telephone number provided by you.

If you have any questions or concerns regarding the privacy policy and security of your personal data, please contact us by e-mail kontakt@veoevo.pl

If you want to update or delete your personal data, if you cannot or do not want to do it yourself, please contact us by e-mail kontakt@veoveo.pl.

In p

You can also correspond to the above-mentioned matters at:

Veoveostore.com Online Store

ul. Ozimska 184 lok 12

45-310 Opole

NIP 7551586258, REGON 160359004